Giving Customers a Positive Impression in Hospitality
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Our volume discounts are perfect for training teams, you can mix and match most of our courses to make a saving on your order!
10% off orders of 10 or more courses
20% off orders of 25 or more courses
30% off orders of 50 or more courses
40% off orders of 100 or more courses
This Giving Customers a Positive Impression in Hospitality course has been designed to inform you how to comply with the relevant legislation, understand why organisations have policies and procedures and learn how to communicate information to customers in a friendly manner.
Course Level: Intermediate
Accreditation: CPD Certified
Certificate: Self printed
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
20th June 2025
User friendly
Really easy to purchase courses. Staff members found it easy to log on and complete the courses and they are really well priced.
19th June 2025
Excellent course
Excellent course. Easy to understand.
18th June 2025
I found it easy to use and navigate…
I found it easy to use and navigate forward.
18th June 2025
Quick and easy to access
Quick and easy to access. Training was comprehensive and the certification process straightforward.
17th June 2025
Easy, accessible and reliable
Easy, accessible, and reliable!
17th June 2025
Manual Handling
Another course completed at my own pace. Very informative course. Covered all aspects of Manual handling.
14th June 2025
Excellent course
Excellent course
14th June 2025
Easy to navigate the course
Easy to navigate the course
12th June 2025
👍👍👍👍👍👍👍👍👍👍
👍👍👍👍👍👍👍👍👍👍
11th June 2025
Easy to follow instructions to complete…
Easy to follow instructions to complete this course
Excellent
4.7 out of 5
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