Last Updated: 2nd May 2025
Mount Green Housing Association Case Study
Virtual College by Netex have been working with Mount Green Housing Association to reduce their administrative hours by 50%
Social Housing
Case Study
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About Mount Green Housing Association
Established in 1962, Mount Green Housing Association is an independent housing association with around 1600 homes in and around Surrey. They are proud that they have been providing quality homes and fostering happy communities for 60 years.
“Your LMS is very user-friendly, straight forward, easy to access and easy to understand therefore it was a no brainer to choose you over any other learning provider"
Rebeca Lineen
People Manager at MGHA
The Challenge
Core training at Mount Green Housing Association was carried out face-to-face by the management team for their 40 members of staff. This wasn’t sustainable in the long term as training would need to be repeated numerous times for new starters and would be based on managers availability. It took up to a year for all staff to be trained and compliant which was deemed far too long.
Whilst they wanted a solution to save time, they were also preparing for an upcoming audit where they were required to demonstrate staff were doing the necessary training with access to reporting.
Considering hybrid and remote working, they required a Learning and Development platform that would replace their face-to-face training, offer training to staff from a flexible working location and access to reporting for auditing purposes.
/n/n### The Solution
We provided an intuitive and efficient Learning Management System (LMS) that allows all 40 staff members to complete their core training at any time, from anywhere. The LMS includes a comprehensive reporting function, enabling the organization to track learner progress with ease and ensure compliance.
To meet their training needs while staying within a tight budget, we delivered a flexible training subscription package. This package includes high-quality social housing and compliance training content, ensuring that staff receive relevant and impactful training.
We dedicated time to working closely with the Learning and Development lead, gaining a clear understanding of their specific training requirements and tailoring the solution to meet their needs.
Our committed Account Management team provided ongoing support, ensuring a smooth and seamless training experience. With efficient onboarding completed within just one week, we helped them meet urgent deadlines without disruption.
Over 40
staff members gained access to training anytime, anywhere through an intuitive LMS.
5 Months
to complete training, compared to over a year with face-to-face methods.
1 Week
to efficiently onboard, ensuring quick implementation.
The Results
After considering three other training providers, Rebeca Lineen - People Manager at Mount Green Housing Association, decided to choose Virtual College by Netex based on the support our Business Development Manager, Joe Safranauskas, provided from the start of the process coupled with an encouraging price.
The system is very easy to use and straight forward. It's been amazing to be able to get training 'off the shelf' and use it to fulfil our core training needs. Joe (Account Manager) has been an exceptional support from the beginning to the end. He made it easy and efficient, always prompt and prepared with the right answers. The employees embraced it and had no difficulty in accessing or completing the training. I would highly recommend Virtual College’s product and their excellent customer service at a great price. I could not have asked for more.
Rebeca Lineen
People Manager