Last Updated: 1st May 2025
Ls Stazione Case Study
La Stazione wanted to ensure their staff were not only trained in food hygiene but that there was a means of testing their understanding. Read the case study.
Food Hygiene
Case Study
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About La Stazione
Serving over 140,000 coffees a year, La Stazione is a bustling, friendly cafe bar. It is located next to the railway station in the heart of Ilkley, a spa town in Yorkshire with a heritage and surrounding countryside which are conducive to its thriving tourist industry.
La Stazione was founded in 2008 by much travelled and experienced Italian, Enzo Piscicelli, and bears the hallmark of his many years serving up the Italian way of doing things.
Offering a wide range of drinks, traditional panini, homemade pastas, fresh sandwiches and salads, La Stazione operates in a highly competitive environment, and prides itself on its great service and high quality standards to help generate and maintain customer loyalty.
The Challenge
La Stazione wanted to ensure their staff were not only trained in food hygiene but that there was a means of testing their understanding.
Local authorities are responsible for enforcing food hygiene laws. To do this, enforcement officers may visit business premises without notice to inspect them. Phil Jones, co-owner of La Stazione, commented:
Quite apart from the legal considerations, it is vital to our customers that we maintain the highest standards of food safety and hygiene.
We just cannot afford to take any risks with food hygiene. It takes a long time to build a reputation but it can be lost in seconds.
The Solution
Virtual College has a wide range of courses for staff at different levels and with varied occupations within the food industry. These courses are self-paced so learners can decide how fast or slow the training goes and can revisit the training material, even after the course has been completed. Phil added:
Online learning can provide a flexible and cost effective solution, allowing staff to train at a time and pace which is convenient to them.
140,000 coffees served annually in a highly competitive hospitality environment in Ilkley
Flexible, Cost-Effective Training – allowing staff to complete training at their own pace while minimising business disruption.
Commitment to Food Hygiene – Maintaining high food safety standards is a top priority to uphold the café’s reputation and customer trust
The Results
Ilkley has a competitive hospitality industry with numerous pubs, bars, restaurants, and cafés. As an independent business, managing costs is essential. While online training provides a cost-effective solution, maintaining high food hygiene standards remains the top priority.
Phil compared food hygiene training to a driving test—passing is not enough; consistently delivering the highest standards is essential.
The business proudly displays its Virtual College training certificate to assure customers of its commitment to food hygiene.
Online learning can provide a flexible and cost effective solution, allowing staff to train at a time and pace which is convenient to them.
Phil Jones
Co-owner of La Stazione